Our music method books are available in following formats:
• Epub Interactive E-book
• PDF Interactive E-book
We offer a seamless checkout process for digital e-books on any device, screen size, or browser. Once your order is complete, you will see a secure link to download your books on your order confirmation page. Just click the link that says "Click here to download your digital goods," and you will be able to download your files.
*Please note that download links are only available for a limited time, so please open the link to download your files once you complete your checkout.
All DOMESTIC orders ship with USPS Priority (1-3 days), and ship from our warehouse in 1-2 business days. All shipments are subject to item availability and credit card verification. Once your order has shipped you will receive an email with the tracking number for your shipment.
For INTERNATIONAL orders, we offer the most economical and reliable flat rate shipping with USPS, which arrives in 1-21 business days. All orders include tracking information. You can also choose USPS Priority International, if you would like to get your products sooner, which typically arrive in 6-10 business days.
**Please note that these timelines are estimates, are not guaranteed, and do not include delivery delays due to customs clearance, international postal delays, holidays, and other factors that can sometimes cause shipping delays for international orders.
All international shipments require a signature and may be subject to taxes, duties and customs fees to be paid upon delivery. Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, please note that in rare occasions, customs agents may delay delivery of some packages.
Due to recent carrier changes, logistical challenges, and policies recently put in place by certain governments due to the ongoing pandemic, we are only able to securely and reliably ship our products to the following countries and territories:
Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Costa Rica, Dominican Republic, El Salvador, Guatemala, Nicaragua, Panama, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, New Zealand.
Orders are sent via USPS Standard International shipping or USPS Priority International, and normally ship from our warehouse in 1-2 business days. All shipments are subject to item availability and credit card verification. Once your order has shipped you will receive an email with the tracking number for your shipment(s). All international shipments may be subject to taxes, duties and customs fees to be paid upon delivery. Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, please note that in rare occasions, customs agents may delay delivery of some packages.
*Please note, the Rhythmic Dexterity Pad® training equipment is currently available in the USA only. Please check back periodically for updates as we are working to serve our international customers.
Yes, as soon as your order is shipped, you will be emailed a link with your tracking number so you can monitor the progress of your order.
Please note, for APO/FPO/DPO Boxes, while we will issue tracking details as soon as your order is shipped, tracking may not show any updates until it reaches its final destination.
Depending on the size of your order, we may ship your products in separate packaging. Since carrier rates have increased due to the ongoing pandemic, we have determined this is the most economical way to ship certain orders with multiple products, and the best way to save our customers on shipping. If a shipment is split, tracking information will be provided for both packages. Items that ship separately will not be charged for additional shipping.
Most packages within the USA arrive within one week.
Overseas deliveries can take anywhere from 1-3 weeks.
We recommend always shipping to a private residential address. If you live in a less secure location, or if you have input an address that is not a private residential address, we will ship your products to a USPS facility nearest to you. The Art of Dexterity is not responsible for lost, misplaced, or stolen packages after confirmation of final delivery.
Please note, you may be required to present ID to pick up your packages. USPS facilities will only hold your package for 30 days.
For incorrect addresses on orders:
We strongly recommend checking your account and confirming that your information on file is correct before submitting an order! Once we have billed you for your order, it is immediately sent to our warehouse for processing, and we are unable to make any changes. This includes changing your shipping address, items in your order, or the payment method used.
If you have received the following messages when checking out, this means the order quantities entered require a custom order:
- "Your cart has been updated and the items you added can’t be shipped to your address. Remove the items to complete your order."
- "We don’t offer shipping to [Your Location ]."
As shipping rates are determined by weight, size, and destination, we can generally help save our customers on shipping rates for orders with multiple quantities.
Please send us a message through our Contact Form, and we will help assist you with your order.
Larger orders with multiple products require a custom order. If you would like to place a custom order or a bulk order, please send us a message through our Contact Form, and let us know what you need. Please provide the following information in your email:
• Your Shipping Address
• Items and Quantities
Bulk orders receive an automatic discount, in addition to a custom shipping rate.
Once we have billed you for your order, it is immediately sent to our warehouse for processing and we are unable to make any changes. This includes changing your shipping address, items in your order, or the payment method used. Please check your account and confirm that your information on file is correct before submitting an order!
Returns & Exchanges
For all items shipped within the USA, we are pleased to accept returns within 14 days of the purchase date. All returned items must be in their original condition. Customers are responsible for all return shipping charges. We strongly recommended that you take note of the tracking number and insure the returned package. The Art of Dexterity is not responsible for any lost/stolen goods.
To receive a full refund, please ensure the following requirements are met. If these are not satisfied, we reserve the right to decline the return:
• All items must be in new and unused condition with the original packing slip. Items that have been used or damaged cannot be accepted for return.
• Method Books must be in new and unused condition, without writing or highlighting, creasing, wear to the cover, spine, or pages.
• Digital E-book sales are final and cannot be returned or refunded.
**Please note, we currently do not accept returns for products shipped outside of the USA.
On the rare occasion that there is a defect in the manufacturing process or damage in shipping, please Contact Us, and let us know what's wrong. All claims of defects in manufacturing or damages in shipping must be made within 3 days of receipt of your order, so please open your shipment, and examine your products when they arrive. We require a proof of purchase (receipt/packing slip) and may require photos of the item's defect/damage before starting the return process.
If the damage is present before unboxing and appears mishandled or damaged by the carrier, please contact us as soon as you receive the package(s). Please retain your original box and packaging materials, and take photos of the damaged areas, as they are necessary when filing a claim with the carrier.
To begin your return process, please send us a message through our Contact Form, and we will be happy to assist you. In your message, please include the following information:
• Full name
• Order number
• Item(s) to be returned
• Reason for return
We currently do not process exchanges. Instead, please place a new order and return your original item(s) for a refund.
The Art of Dexterity Online Store
Unfortunately, as technology becomes more advanced and widespread, and the ability to copy the work of others becomes easier, so does the prevalence of fraud and piracy in our society.
Here are a few good things to note about our store:
- The Art of Dexterity LLC only operates out of the USA, so any company claiming to sell you products that appear like ours, is fraudulent and operating illegally.
- Our music methods and equipment are only available from the web domain: https://theartofdexterity.com/
Any websites or third party platforms claiming to sell our products, who use the web address www.theartofdexterity.__, which have different domain suffixes such as .co .org .edu .net .gov—are fraudulent websites. We strongly caution against providing payment or personal information to these kinds of websites.
- Our products are designed and manufactured in the USA by a small team of creative musicians from Connecticut. Our products are made for all types of musicians who are interested in learning resources, which help to improve their artistry and music making.
Purchasing the products made available through www.theartofdexterity.com online store, means you are purchasing products that have been developed and tested over time. Products claiming to be similar from companies outside of the USA are imitations and will not be made with the same high quality materials.
- The Art of Dexterity LLC holds multiple intellectual property rights including copyrights, patents, and trademarks for it's products and educational materials. If you become aware of any counterfeit or copycat products, feel free to send us information through our Report Piracy Url page. All tips remain anonymous, and we appreciate your help and desire to support the rights of creators and educators in the artistic community.